The Globe WebApp, is a web application optimized for mobile (both smartphones and tablets), completely responsive, that requires a network connection to be used.
The App is available both for Android and iOS and it won't be necessary to download it from a store, as it will be available on the client server: this means that there will be custom and indipendent updates for every customer.
The main screen of the Globe WebApp is divided into three sections: Management of Tasks in progress, Documents, Actions.
Management of Tasks in progress
In the "Task In Progress", all tasks assigned or assignable are shown to the user, with the ability to apply filters (by type of task, time etc.)
The App also gives you the ability to search within tasks, using different search keys (eg. company, document name, date, etc.).
When the user selects a Task, a screen divided into two parts is shown:
- at the top are shown all the information regarding the document involved in the task and the actions the user can perform for the specific task (eg. take in charge, assign the task to a colleague, summarize report, signature by link etc.). Moreover, if the task is part of a more complex workflow, the action that preceded the current task will be shown.
- at the bottom, it is shown a preview of the PDF document. Clicking on the preview you can view the entire document and zoom at will.
Also you can view a history with the outcome of the previous tasks, indicating what type of task has been performed, by whom and when, and open the document to which the task is attached.
The "Documents" section allows you to view and manage all documents stored in Globe. The menu structure reflects the one in the Globe Windows Client, including Data Views, Actions, Task folders and the Dossiers.
As for the tasks it is also possible to search for documents in the menus, using different search criteria (name of the document, customer, date ...)
In the same way as in the Globe Windows Client, also through the WebApp the user can launch Actions from the menu items. For example, you can open a support call, generate a report or schedule an activity with a customer.
Even from the WebApp you can see the DataViews, as in the Globe Client. There is the ability to view:
- The data grid: the user can apply filters and sorts; furthermore, using drag & drop, you can group the data at will. The groupings and filters applied to the grid will then also be applied to charts.
Graphs: the types available are the same as in the client, ie pie charts, bars, lines, etc. The user has the option to select different levels of depth of the data: with a double tap on the part of the graph that interests you, you can examine a specific aspect (such as selecting product X I can see how many activities every technician carried out for that product; in turn, selecting a technician I can see in which companies the activities were carried out).
There is also the possibility to increase / decrease the zoom on the chart, and scroll through the summary bar to view more data. All graphs are fully customizable by Globe Console.
Even the Dossiers can be viewed as in the Windows Client. Once selected the Dossier of interest, will be shown all the documents in it, broken down by type (eg. Customer calls, contracts, licenses, orders, invoices etc.). You can also view the connected Dossiers and DataViews.
You can also view the Task folders, in which all tasks fulfilling certain conditions are collected (eg. all the related tasks related to customer calls). Tasks can be organized using custom filters.
From this section of the WebApp you can make several actions, customizable from the Globe console.
For example the user could open a support call, schedule a task to be carried out for a customer or enter a request for holidays.
The document into the Globe WebApp
When opening a document within the WebApp, the user will have different possibilities of interaction with it:
- If the document is associated with tasks, they could be displayed and completed by selecting "Task" in the lower menu bar. Also you can view the history of previous tasks.
Selecting "Document", however, you can view the properties of the document, the linked Dossiers, the related DataViews, the signed copy and the links.
The "Open..." function also allows you to download the document and open it in an external application (eg. iBooks).
In the "Actions" section, custom actions can be entered for each specific document template (eg. send E-mail, close call etc.)